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5 FILINGS IN THE ARCHIVE

Liberty Mutual: the denial record

5 of the 1,891 Florida property claim-denial filings we read name this insurer. Here is what those filings describe and where to read each one.

How many Florida claim-denial filings name Liberty Mutual?

5 of the 1,891 Civil Remedy Notices over denied Florida property claims name Liberty Mutual. 1 were later withdrawn or recorded as resolved, which is what the record shows when a carrier fixes the problem inside the 60-day window. Counts follow book size as much as behaviour: a carrier with more Florida policies collects more filings.

Filings naming this insurer 5 of 1,891
Median repair figure named $39,517
Later withdrawn or resolved 1
Most common allegation The decision made without a real look (3)
What these are Allegations by policyholders, not findings by a court
UPDATED AUGUST 23, 2026
01WHAT THESE FILINGS DESCRIBE
The decision made without a real look 3 The claim that never gets decided 3 Storm damage called age 2 The estimate that comes in low 2 Priced under the deductible 1
02EVERY FILING, LARGEST FIGURE FIRST
Liberty Mutual Deltona Roof 1/15/2025 WITHDRAWN OR RESOLVED $54,211

After assessing the damage and the true scope of repairs, the public adjuster produced an estimate identifying $54,211.56 in covered damage to the dwelling.

The estimate that comes in low The retained engineer Storm damage called age The decision made without a real look The claim that never gets decided
Read filing 801285 ↗
Liberty Mutual Naples Business interruption 12/6/2024 $39,517

The Insured and Insured's representative provided the Insurance Company with all claim-related documents including an estimate to repair covered damages in the amount of $39,517.87 and other supporting documentation and/or information.

The estimate that comes in low Priced under the deductible The decision made without a real look The claim that never gets decided
Read filing 795628 ↗
Liberty Mutual Orlando Water damage 2/21/2025 $21,300

Specifically, the Insureds, with assistance from their public adjuster, submitted an estimate for $21,300.71, which was a fair and reasonable assessment for the repair/replacement of damages.

The decision made without a real look The claim that never gets decided
Read filing 807892 ↗
Liberty Mutual 12/23/2024

Ms. [name redacted] has failed to investigate and make truthful and unbiased reports of the facts.

Storm damage called age
Read filing 797890 ↗
Liberty Mutual Hurricane and wind 5/15/2025

He sent me a denial letter referencing an accident; I questioned him about what accident he was referring to but got no response.

Read filing 821786 ↗

Each row is a complaint filed by a policyholder against an insurer. The figure is the largest amount the filing names, usually an independent estimate of the repair. Nothing here is a finding by a court or by the Department.

Source: Florida Department of Financial Services, Civil Remedy Notices of Insurer Violations, reason Claim Denial. Names, addresses and claim numbers are removed. Search the whole archive →

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