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HOME / DENIALS / THE ARCHIVE / COLLAPSE AND SINKHOLE
16 FILINGS IN THE ARCHIVE

Collapse and sinkhole: the denial record

16 of the 1,891 Florida property claim-denial filings we read are collapse and sinkhole claims. Here is what those filings describe and where to read each one.

How many Florida claim-denial filings involve collapse and sinkhole claims?

16 of the 1,891 Civil Remedy Notices over denied Florida property claims are collapse and sinkhole claims. 1 were later withdrawn or recorded as resolved, which is what the record shows when a carrier fixes the problem inside the 60-day window. Counts follow book size as much as behaviour: a carrier with more Florida policies collects more filings.

Filings for this peril 16 of 1,891
Median repair figure named $317,000
Later withdrawn or resolved 1
Most common allegation The retained engineer (11)
What these are Allegations by policyholders, not findings by a court
UPDATED AUGUST 23, 2026
01WHAT THESE FILINGS DESCRIBE
The retained engineer 11 Storm damage called age 8 The claim that never gets decided 7 The estimate that comes in low 2 The decision made without a real look 2
02INSURERS NAMED MOST OFTEN
American Coastal 2 Security First 1 Church Mutual , S.I. 1 Kin Interinsurance Network 1 American Traditions 1 Us Coastal Property & Casualty 1
03EVERY FILING, LARGEST FIGURE FIRST
American Coastal New Port Richey Collapse and sinkhole 6/20/2025 $1,702,830

Essentially, ACIC misrepresented to [name redacted] that approximately $1,702,830 of necessary subsurface repairs were not covered under the insurance policy.

The retained engineer The decision made without a real look The claim that never gets decided
Read filing 827942 ↗ · American Coastal dossier
Security First Largo Collapse and sinkhole 11/12/2024 $484,315

SEI'S SECOND OPTION WAS ESTIMATED TO COST $484,315.00, EXCLUSIVE OF COSMETIC REPAIRS TO THE STRUCTURE FOLLOWING STABILIZATION.

The estimate that comes in low The retained engineer Storm damage called age The claim that never gets decided
Read filing 791546 ↗ · Security First dossier
American Coastal Clearwater Collapse and sinkhole 5/9/2025 $350,000

On February 20, 2025, the Insured (through counsel) advised American Coastal that it had retained Helicon to repair the depression at building 25 at an initial invoice cost of $10,000 today, with an estimated total cost of $30,000.

The estimate that comes in low The retained engineer Storm damage called age The claim file you cannot get The claim that never gets decided
Read filing 820504 ↗ · American Coastal dossier
Church Mutual , S.I. Apopka Collapse and sinkhole 11/13/2024 $317,000

Therefore, demand is hereby made as follows: Estimate $317,000.00 Less Prior Payments $14,119.93 Less Deductible n/a TOTAL $302,880.07 The concept of insurance is that the insurer will investigate and grant timely and prompt indemnity or security against a contingent loss.

The retained engineer
Read filing 792076 ↗
Kin Interinsurance Network Fort Lauderdale Collapse and sinkhole 10/8/2024 $96,509

He inspected the loss on October 5, 2023, and coverage was opened based on his estimate of damages drafted October 11, 2023 totaling $3,062.04 RCV.

The retained engineer
Read filing 786097 ↗ · Kin Interinsurance Network dossier
American Traditions Apopka Collapse and sinkhole 3/5/2025 $88,507

This offer is based on an estimate from their adjuster for repairs totaling $12,110.51 after application of non-recoverable depreciation and deductible.

The retained engineer
Read filing 809647 ↗ · American Traditions dossier
Us Coastal Property & Casualty Milton Collapse and sinkhole 1/30/2025 $25,000

Count 2: Failure to negotiate in good faith The carrier invoked a $10,000 sublimit for water damage under the policy.

The claim that never gets decided Blamed on how it was built
Read filing 804276 ↗ · Us Coastal Property & Casualty dossier
Allied World Assurance (Us), . Deltona Collapse and sinkhole 2/20/2025 WITHDRAWN OR RESOLVED

Based upon the findings and conclusions of ESi, the Insurers, through Sedgwick and [name redacted] wrongfully denied coverage for the Insured's claim in a letter dated September 28, 2023.

The retained engineer Storm damage called age The claim that never gets decided Wind moved into the water exclusion
Read filing 807748 ↗
Castle Key Indemnity Leesburg Collapse and sinkhole 1/30/2025

It is not entirely clear what Castle Key's claim determination was because it has failed to issue a written coverage determination.

The retained engineer The claim file you cannot get
Read filing 804301 ↗
Chubb National Collapse and sinkhole 2/10/2025

His medical expenses total $40,722.37, and potential spinal surgery may increase costs to over $100,000.00.

Storm damage called age
Read filing 806125 ↗
Indian Harbor Miami Collapse and sinkhole 2/24/2025

Perez submitted the claim to Sedgwick on 07/15/2024.The cause of loss was reported as a collapse that caused damage to walls, flooring, electrical, ceiling, ceiling tiles, etc.

The retained engineer Storm damage called age
Read filing 808130 ↗
Nautilus North Miami Beach Collapse and sinkhole 3/28/2025

(d) An adjuster shall make truthful and unbiased reports of the facts after making a complete investigation.

The claim that never gets decided
Read filing 813684 ↗
Old Republic Union Miami Collapse and sinkhole 2/24/2025

Perez submitted the claim to Sedgwick on 07/15/2024.The cause of loss was reported as a collapse that caused damage to walls, flooring, electrical, ceiling, ceiling tiles, etc.

The retained engineer Storm damage called age
Read filing 808138 ↗
Safe Harbor Davenport Collapse and sinkhole 1/30/2025

Furthermore, despite being well aware that a part of the property collapsed, [name redacted] failed to extend any coverage under the additional coverage that expressly covers collapse in the policy and failed to include this applicable coverage in its coverage letters.

Storm damage called age
Read filing 804386 ↗ · Safe Harbor dossier
Scottsdale Miami Collapse and sinkhole 10/15/2024

However, the Carrier's denial letter fails to mention or address this critical extension of coverage.

The retained engineer Storm damage called age The decision made without a real look The claim that never gets decided
Read filing 786961 ↗
United Specialty Collapse and sinkhole 6/2/2025

Management was notified of the leak and the source was identified as a leaking pipe coming from the unit located directly above Ms.

Read filing 824596 ↗

Each row is a complaint filed by a policyholder against an insurer. The figure is the largest amount the filing names, usually an independent estimate of the repair. Nothing here is a finding by a court or by the Department.

Source: Florida Department of Financial Services, Civil Remedy Notices of Insurer Violations, reason Claim Denial. Names, addresses and claim numbers are removed. Search the whole archive →

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