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HOME / DENIALS / THE ARCHIVE / WATER DAMAGE
143 FILINGS IN THE ARCHIVE

Water damage: the denial record

143 of the 1,891 Florida property claim-denial filings we read are water damage claims. Here is what those filings describe and where to read each one.

How many Florida claim-denial filings involve water damage claims?

143 of the 1,891 Civil Remedy Notices over denied Florida property claims are water damage claims. 9 were later withdrawn or recorded as resolved, which is what the record shows when a carrier fixes the problem inside the 60-day window. Counts follow book size as much as behaviour: a carrier with more Florida policies collects more filings.

Filings for this peril 143 of 1,891
Median repair figure named $54,274
Later withdrawn or resolved 9
Most common allegation The claim that never gets decided (109)
What these are Allegations by policyholders, not findings by a court
UPDATED AUGUST 23, 2026
01WHAT THESE FILINGS DESCRIBE
The claim that never gets decided 109 The estimate that comes in low 60 Storm damage called age 47 The decision made without a real look 46 The claim file you cannot get 23
02INSURERS NAMED MOST OFTEN
Universal Property & Casualty 26 State Farm Florida 18 Typtap 9 Homeowners Choice Property & Casualty , . 6 First Protective 5 Security First 5
03EVERY FILING, LARGEST FIGURE FIRST
American Coastal West Melbourne Water damage 9/17/2024 $7,119,446

Didion's estimate is $2,908,503.89, less the $10,000.00 policy deductible, recoverable depreciation in the amount of $648,327.21, and items which fall under Ordinance or Law Coverage in the amount of $132,306.72.

The estimate that comes in low The decision made without a real look The claim file you cannot get The claim that never gets decided
Read filing 783198 ↗ · American Coastal dossier
Typtap Miami Water damage 1/29/2025 $354,786

The lowball estimate totaled only $7,362.76, and resulted in a payment of just $6,362.76 for the substantial loss.

The estimate that comes in low The claim file you cannot get The claim that never gets decided
Read filing 804015 ↗
Olympus Boca Raton Water damage 3/5/2025 $260,715

Whereas, the carrier furnished a wrongful estimate and, having withheld the deductible, offered a deficient payment in the amount of $14,489.84 only, leaving a remainder in the amount of $246,225.69 to be paid in order to cure the breach, less any applicable policy deductible.

The estimate that comes in low The claim that never gets decided
Read filing 809732 ↗ · Olympus dossier
State Farm Florida Miramar Water damage 1/13/2025 $248,326

On or about September 25, 2023, Property Claim Consultants produced an estimate assessing the damages at $248,326.51.

Storm damage called age The decision made without a real look
Read filing 800732 ↗ · State Farm Florida dossier
Underwriters At Lloyd'S, London Hallandale Beach Water damage 2/25/2025 $219,186

Subsequently, the insureds prepared a loss package in the amount of $219,186.98 needed to restore the property back to its pre-loss condition.

The estimate that comes in low The claim that never gets decided
Read filing 808303 ↗
State Farm Florida Orlando Water damage 10/8/2024 $213,726

In addition, the Insureds submitted their coverage A loss valuation via a rebuild estimate totaling $213,726.80.

The estimate that comes in low The retained engineer The claim that never gets decided
Read filing 786085 ↗ · State Farm Florida dossier
Cypress Property & Casualty Plant City Water damage 11/21/2024 $188,152

THE DISPARITY BETWEEN CYPRESS' VALUATION AND FAIRWINDS' ESTIMATE OF $188,152.14 HIGHLIGHTS THIS POINT AND DEMONSTRATES CYPRESS' FAILURE TO PROPERLY ASSESS THE FULL EXTENT OF THE LOSS.

The estimate that comes in low The retained engineer Storm damage called age The decision made without a real look The claim that never gets decided Wind moved into the water exclusion Mold capped after a covered loss
Read filing 793620 ↗ · Cypress Property & Casualty dossier
Heritage Property & Casualty Deltona Water damage 2/7/2025 $187,772

Subsequently, the insured prepared a loss package in the amount of $187,772.08 needed to restore the property back to its pre-loss condition.

The estimate that comes in low Priced under the deductible The claim that never gets decided
Read filing 805687 ↗ · Heritage Property & Casualty dossier
Typtap Plantation Water damage 3/7/2025 $172,125

In total, the estimate recognizes $172,125.36 in repairs necessary to restore the Property to its pre-loss condition.

Storm damage called age The decision made without a real look The claim that never gets decided
Read filing 810044 ↗
Universal Fire & Casualty Lake Wales Water damage 10/30/2024 WITHDRAWN OR RESOLVED $170,202

After assessing the damage and the true scope of repairs, the public adjuster produced an estimate identifying $170,202.31 in covered damage to the dwelling.

The estimate that comes in low Storm damage called age The decision made without a real look The claim that never gets decided
Read filing 789393 ↗
Underwriters At Lloyd'S, London Water damage 1/31/2025 WITHDRAWN OR RESOLVED $167,938

Subsequently, the claimant prepared a loss package in the amount of $ 167,938.18 needed to restore the property back to its pre-loss condition.

Storm damage called age The claim file you cannot get The claim that never gets decided
Read filing 804620 ↗
Edison Melbourne Beach Water damage 10/8/2024 $167,336

Given the emergency nature of the damage, the Insured retained water mitigation service who prepared an estimate identifying $2,998.82 to perform initial remediation services.

The estimate that comes in low The retained engineer Storm damage called age The claim that never gets decided
Read filing 786107 ↗ · Edison dossier
Slide Pembroke Pines Water damage 11/11/2024 $162,867

Stellar inspected the property and found $162,867.28 worth of damages to the dwelling.

Storm damage called age The claim file you cannot get The claim that never gets decided
Read filing 791305 ↗ · Slide dossier
Monarch National Miramar Water damage 1/29/2025 $159,238

Mr. [name redacted] inspected the property and prepared an estimate which failed to account for the full scope and price of the damage, particularly to the interior, where only $7,818.51 was allotted for replacement cost of all interior damages.

The claim file you cannot get The claim that never gets decided
Read filing 804174 ↗ · Monarch National dossier
United Services Automobile Association Davenport Water damage 10/3/2024 $154,973

The Carrier misrepresented to the Insured that the resulting interior damage fell under the Policy's $6,570 deductible.

The claim that never gets decided Blamed on how it was built
Read filing 785625 ↗ · United Services Automobile Association dossier
Universal Property & Casualty Jacksonville Water damage 10/11/2024 $129,020

After assessing the damage and the true scope of repairs, the public adjuster prepared an estimate identifying $129,020.41 in covered damage to the dwelling.

The estimate that comes in low Storm damage called age The claim that never gets decided
Read filing 786427 ↗ · Universal Property & Casualty dossier
Universal Property & Casualty Aventura Water damage 11/11/2024 $124,774

Stellar inspected the property and prepared an estimate totaling $124,774.08, and submitted this estimate along with photos and other documentation to Universal.

The claim file you cannot get The claim that never gets decided
Read filing 791321 ↗ · Universal Property & Casualty dossier
Homeowners Choice Property & Casualty , . Pompano Beach Water damage 1/9/2025 $124,626

Winborne's single inspection, the Insurance Company accepted coverage for the loss and issued payment to the Insureds for only $20,305.23.

The estimate that comes in low The claim that never gets decided
Read filing 800281 ↗ · Homeowners Choice Property & Casualty , . dossier
Tower Hill Exchange Weston Water damage 1/17/2025 $113,397

Stellar inspected the property and prepared an estimate totaling $113,397.75.

The claim file you cannot get The claim that never gets decided
Read filing 802010 ↗ · Tower Hill Exchange dossier
First Protective Navarre Water damage 10/22/2024 $107,031

Following the May 16, 2024, inspection, by Michael E Peyton, FL [name redacted] #W122720 INSURER advised INSURED that their damages only totaled $9,360.55 Actual Cash Value, and after depreciation and Policy deductible, undisputed insurance benefits in the amount of $6,860.55 would be tendered.

The estimate that comes in low The retained engineer Storm damage called age The claim file you cannot get The claim that never gets decided
Read filing 788155 ↗ · First Protective dossier
Auto Club Of Florida Windermere Water damage 11/6/2024 $101,319

After assessing the damage and the true scope of repairs, the public adjuster produced an estimate identifying $101,319.01 in covered damage to the dwelling.

The estimate that comes in low The retained engineer Storm damage called age The decision made without a real look The claim that never gets decided
Read filing 790525 ↗ · Auto Club Of Florida dossier
Garrison Property And Casualty Orlando Water damage 3/14/2025 $100,871

On or about February 18, 2025, Public Adjuster produced a professional estimate totaling $100,871.16 in Actual Cash Value.

The retained engineer Storm damage called age The claim that never gets decided
Read filing 811263 ↗
Truck Exchange St. Cloud Water damage 1/10/2025 $98,485

Specifically, the Insureds, with assistance from their public adjuster, submitted an estimate for $98,485.73, which was a fair and reasonable assessment for the repair/replacement of damages.

The estimate that comes in low The decision made without a real look The claim that never gets decided
Read filing 800477 ↗
Universal Property & Casualty Port St. Lucie Water damage 3/2/2025 $94,637

This field adjuster's name does not appear on their estimate, which completely failed to account for the scope of the damages.

Priced under the deductible The claim file you cannot get The claim that never gets decided
Read filing 809086 ↗ · Universal Property & Casualty dossier
Typtap Water damage 11/20/2024 $94,274

Typtap failed to properly adopt and implement standards to open new claims, properly assign a claim number to a matter reported to them, and conduct an adequate investigation regarding their Insured's property.

Read filing 793587 ↗
American Integrity Of Florida North Port Water damage 3/4/2025 $92,966

Therefore, demand is hereby made as follows: Estimate $92,966.38 Less Deductible $1,000.00 Less Prior Payments $10,071.85 TOTAL $81,894.53.

The estimate that comes in low Storm damage called age The decision made without a real look
Read filing 809432 ↗ · American Integrity Of Florida dossier
Typtap Sarasota Water damage 2/5/2025 WITHDRAWN OR RESOLVED $88,747

After assessing the damage and the true scope of repairs, the public adjuster prepared an estimate identifying $88,747.74 in covered damage to the dwelling and $213.57 in damage to contents.

The estimate that comes in low Storm damage called age The decision made without a real look The claim that never gets decided
Read filing 805174 ↗
Hiscox . Water damage 4/2/2025 $88,345

Further, additional repairs performed by [name redacted] for which Mr. [name redacted] paid in excess of $22,000 failed to address these leaks.

The claim file you cannot get Blamed on how it was built
Read filing 814294 ↗
Orange Exchange Fort Lauderdale Water damage 10/16/2024 $87,058

Specifically, the Insured, with assistance from their public adjuster, submitted an estimate for $87,058.77, which was a fair and reasonable assessment for the repair/replacement of damages.

The estimate that comes in low The decision made without a real look The claim that never gets decided
Read filing 787210 ↗ · Orange Exchange dossier
Vyrd Orlando Water damage 4/15/2025 $87,022

Specifically, the Insureds, with assistance from their public adjuster, submitted an estimate for $87,022.20, which was a fair and reasonable assessment for the repair/replacement of damages.

The estimate that comes in low The decision made without a real look The claim that never gets decided
Read filing 816284 ↗ · Vyrd dossier
Universal Property & Casualty Lake Worth Water damage 3/13/2025 $85,317

On July 29, 2022, the Insurer sent a letter to the Insureds advising that the damages to the Property totaled $17,513.67.

The estimate that comes in low The claim that never gets decided
Read filing 810911 ↗ · Universal Property & Casualty dossier
Universal Property & Casualty Margate Water damage 11/22/2024 $76,328

After the carrier's inspection, UNIVERSAL PROPERTY & CASUALTY INSURANCE COMPANY opened coverage for the loss and offered a miniscule payment of $7,912.21 to repair all the damages.

Read filing 793805 ↗ · Universal Property & Casualty dossier
Old Republic Water damage 11/29/2024 $75,942

B&B [name redacted] sofa replacement: $56,094.75 (manufacturer's quote) 2.

Read filing 794640 ↗
State Farm Florida Hudson Water damage 10/13/2024 $73,983

The Insureds subsequently contacted [name redacted] P.A., who conducted a thorough inspection of the property and compiled an estimate of damages. [name redacted] P.A., on behalf of the Insureds, forwarded said estimate which fully detailed the Insureds' damages and total $73,983.13.

The estimate that comes in low Storm damage called age The claim that never gets decided
Read filing 786609 ↗ · State Farm Florida dossier
Asi Preferred . Fort Pierce Water damage 2/24/2025 $72,332

ASI sent out an unqualified adjuster who wrote up an estimate of damages in the amount of $4,904.07.

The estimate that comes in low Storm damage called age The claim that never gets decided
Read filing 808043 ↗
Usaa General Indemnity Fort Pierce Water damage 1/10/2025 $71,985

After the carrier's inspection, USAA GENERAL INDEMNITY COMPANY opened coverage for the loss and offered a miniscule payment of $17,991.22 to repair all the damages.

Read filing 800421 ↗
Olympus Atlantic Beach Water damage 1/7/2025 $70,582

The insured's representative determined there were damages and repairs necessary to restore the property to its pre-loss condition and submitted claim-related documentation to OLYMPUS INSURANCE COMPANY, including a detailed estimate for repairs for $70,582.02.

Priced under the deductible
Read filing 799569 ↗ · Olympus dossier
People'S Trust Wesley Chapel Water damage 1/15/2025 $70,318

Subsequently, the insureds prepared a loss package in the amount of $70,318.01 needed to restore the property back to its pre-loss condition.

The claim that never gets decided
Read filing 801111 ↗ · People'S Trust dossier
Homeowners Choice Property & Casualty , . Bradenton Water damage 2/27/2025 $68,570

On March 8, 2024 365 days after the first notice of loss HCPCI issued a partial denial letter, offering a mere $10,000.00 under the Mold Coverage limit, while refusing to pay for the full extent of the water damage, including necessary repairs to return the property to its pre-loss condition.

The estimate that comes in low Storm damage called age The decision made without a real look The claim that never gets decided Mold capped after a covered loss
Read filing 808696 ↗ · Homeowners Choice Property & Casualty , . dossier
Heritage Property & Casualty Merritt Island Water damage 11/22/2024 $68,434

Subsequently, the insureds prepared a loss package in the amount of $60,721.93 needed to restore the property back to its pre-loss condition.

The retained engineer Storm damage called age The claim that never gets decided
Read filing 793796 ↗ · Heritage Property & Casualty dossier
Castle Key Indemnity Kindred Water damage 2/10/2025 $68,210

Restoration Control also took a plethora of photographs of the property before, during and after its services, and prepared an estimate of damages to put the property back into its pre-loss condition in the amount of $68,210.78.

The retained engineer The claim file you cannot get The claim that never gets decided Blamed on how it was built
Read filing 806118 ↗
Universal Property & Casualty Miramar Water damage 10/15/2024 $67,395

Specifically, the Insured, with assistance from their public adjuster, submitted an estimate for $67,395.80, which was a fair and reasonable assessment for the repair/replacement of damages.

The estimate that comes in low The decision made without a real look The claim that never gets decided
Read filing 786880 ↗ · Universal Property & Casualty dossier
Universal Property & Casualty Fort Lauderdale Water damage 11/15/2024 $67,200

ILGPA, on behalf of the Insured, forwarded said estimate which fully detailed the Insured's damages and total $67,200.41.

The estimate that comes in low The claim that never gets decided
Read filing 792740 ↗ · Universal Property & Casualty dossier
Universal Property & Casualty Davenport Water damage 12/20/2024 $66,561

Even if the disputed labor costs were excluded, Insurer's revised coverage determination still fell over $55,847.40 short of the Public Adjuster's estimate after accounting for deductibles and the prior payment.

The estimate that comes in low Priced under the deductible The decision made without a real look
Read filing 797816 ↗ · Universal Property & Casualty dossier
First Protective Delray Beach Water damage 12/20/2024 $66,304

Finally, on December 19, 2024, over a month since the EUO, FRONTLINE issued a coverage letter and provided FRONTLINE's low-ball estimate of $1,446.86, which is below the Insured's $2,500.00 deductible.

The estimate that comes in low
Read filing 797797 ↗ · First Protective dossier
Castle Key Riviera Beach Water damage 12/5/2024 $65,126

Tropical Loss Consultants prepared an XACTIMATE estimate for the total damages to the Property totaling $65,126.30, which accurately reflects the damages suffered at the Property as the result of the air conditioning leak.

The estimate that comes in low Storm damage called age The decision made without a real look The claim that never gets decided
Read filing 795474 ↗ · Castle Key dossier
Castle Key Indemnity Orlando Water damage 3/3/2025 $63,870

Specifically, the Insured, with assistance from their public adjuster, submitted an estimate for $63,870.70, which is a fair and reasonable assessment for the repair/replacement of damages.

The retained engineer The decision made without a real look The claim that never gets decided
Read filing 809181 ↗
Universal Property & Casualty Wauchula Water damage 1/30/2025 WITHDRAWN OR RESOLVED $63,308

Due to the extent of the water damage sustained to the garage, kitchen, laundry room, dining room, living room, hallway, and foyer, the Claimant obtained an estimate for $63,308.66.

The estimate that comes in low Storm damage called age The claim that never gets decided
Read filing 804378 ↗ · Universal Property & Casualty dossier
Castle Key Indemnity Boca Raton Water damage 3/4/2025 $58,651

Castle Key estimated the cost to return the property to its pre-loss condition in the amount of $11,871.23, before application of the deductible.

Read filing 809458 ↗
Universal Property & Casualty Riverview Water damage 2/4/2025 $57,822

Due to the extent of the damage sustained to the roof, patio enclosure, and the interior water damage sustained to the kitchen, living room, dining room, entry area, sub-room, and hallway, Claimant hired a public adjuster who provided an estimate for $57,822.70 in covered damages.

The estimate that comes in low Storm damage called age The decision made without a real look The claim that never gets decided
Read filing 804962 ↗ · Universal Property & Casualty dossier
American Strategic . Davenport Water damage 11/12/2024 $54,274

Whereas, the carrier furnished a wrongful estimate and, having withheld the deductible, offered a deficient payment in the amount of $301.03 only, leaving a remainder in the amount of $53,973.61 to be paid in order to cure the breach, less any applicable policy deductible.

The estimate that comes in low The claim that never gets decided
Read filing 791514 ↗ · American Strategic . dossier
Usaa General Indemnity Tallahassee Water damage 3/11/2025 $53,365

The Insured's roofer questioned the amount of loss and a revised estimate was prepared totaling $18,336.24 RCV.

The estimate that comes in low
Read filing 810503 ↗
Truck Exchange Orlando Water damage 2/20/2025 $52,672

Loss Restorations LLC has an outstanding balance in the amount of $13,700.31 for their mitigation services and tarp placement.

The decision made without a real look The claim that never gets decided
Read filing 807765 ↗
Castle Key Quincy Water damage 1/27/2025 $52,267

An estimate in the amount of amount of $52,267.96 was provided to the carrier.

The estimate that comes in low The claim that never gets decided
Read filing 803714 ↗ · Castle Key dossier
First Protective Homosassa Water damage 12/9/2024 $51,118

However, the Insurer wrongfully determined that it would only require $1,192.67 to restore the insured property to its pre-loss condition, which failed to exceed the policy deductible.

The estimate that comes in low The retained engineer Storm damage called age The decision made without a real look The claim that never gets decided
Read filing 795826 ↗ · First Protective dossier
American Platinum Property And Casualty Altamonte Springs Water damage 11/7/2024 $49,888

After application of the deductible and recoverable depreciation, the Insurer made payment to the Insured in the amount of $13,315.19.

The estimate that comes in low The claim that never gets decided
Read filing 790861 ↗
Slide Palm Bay Water damage 10/7/2024 $49,129

The insured provided the carrier with estimates as well as photographs of all the damages and an estimate in the amount of $49,129.36.

Storm damage called age The claim that never gets decided
Read filing 786030 ↗ · Slide dossier
Castle Key Indemnity Kissimmee Water damage 10/1/2024 $48,038

Specifically, the Insureds, with assistance from their public adjuster, submitted an estimate for $48,038.21, which was a fair and reasonable assessment for the repair/replacement of damages.

The estimate that comes in low The decision made without a real look The claim that never gets decided
Read filing 785233 ↗
Safepoint Apopka Water damage 11/25/2024 $47,121

State Farm Florida Insurance Company (carrier) has not attempted in good faith to settle the insured's claim when, under all the circumstances, it could and should have done so, had it acted fairly and honestly toward its insured and with due regard for their interests.

The claim that never gets decided
Read filing 794024 ↗ · Safepoint dossier
Typtap Port Saint Lucie Water damage 10/16/2024 $47,100

TypTap initially made a low-ball coverage decision that broadly ignored the damage sustained to the Property valuing the damage at $4,216.08 after the application of the deductible.

The estimate that comes in low The claim that never gets decided
Read filing 787239 ↗

Showing 60 of 143. Search all 1,891 filings →

Each row is a complaint filed by a policyholder against an insurer. The figure is the largest amount the filing names, usually an independent estimate of the repair. Nothing here is a finding by a court or by the Department.

Source: Florida Department of Financial Services, Civil Remedy Notices of Insurer Violations, reason Claim Denial. Names, addresses and claim numbers are removed. Search the whole archive →

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