People'S Trust: the denial record

People's Trust estimate of the covered damage was also grossly inaccurate and failed to identify all items of damage and accurately estimate the cost to repair it.

Taylor's estimate totaling $23,493.17 for a roof replacement and some exterior elevation repairs to the pool cage, etc.

e carrier has not attempted in good faith to settle the insureds' claim when, under all the circumstances, it could and should have done so, had it acted fairly and honestly toward its insureds and with due regard for their interests.

String Services LLC has an outstanding balance in the amount of $10,049.92 for their mitigation services and tarp placement.

Having conducted thorough investigations and analysis, Lightman prepared an estimate of costs to repair the damaged property in the amount of RCV $98,445.00.

Applying that deductible to the estimate leaves your net compensable damages at $2,100.82.

On 4/30/18, the insured forwarded their estimate for damages in the amount of $92,912.86.

To remedy and/or cure this CRN, Insurer must immediately tender payment in the amount of $90,998.67, less any applicable deductible and prior payment to the Insured, to complete the repairs for the Insured property.

Whereas, the carrier furnished a wrongful estimate and, having withheld the deductible, offered a deficient payment in the amount of $5,915.67 only, leaving a remainder in the amount of $80,416.43 to be paid in order to cure the breach, less any applicable policy deductible.

Subsequently, the insureds prepared a loss package in the amount of $70,318.01 needed to restore the property back to its pre-loss condition.

The fact that PTI offered only $100.00 as a resolution despite the insured's public adjuster providing a detailed estimate of $69,495.00 demonstrates that PTI's goal was not to settle fairly but rather to force the insured into an unfair compromise or abandon his claim altogether.

After assessing the damage and the true scope of repairs, the roofing contractor produced an estimate identifying $18,413 for just a roof replacement.

The Complainants submitted reasonably priced invoices totaling $11,839.96 with supporting documentation and photographs to People's Trust for said services.

Insurer failed to retain the experts needed to perform the inspection and needed to address the damage at issue and determine the repairs needed to restore the property.

This action was misleading and failed to facilitate the proper indemnity process. 4. **Concealment of Rights:** The letter included language that would have denied Mr.

PEOPLE'S TRUST INSURANCE COMPANY can cure the violations contained herein by issuing a payment for all contractual damages owed, per estimates of $33,490.[address redacted]us interest, costs, and attorney's fees.

THE INSUREDS RETAINED THEIR OWN PROFESSIONALS, WHO DOCUMENTED THE LOSS, PHOTOGRAPHED, AND DISPUTED THE DENIAL.

People's Trust Insurance Company failed to pay the insured's claim under the homeowner's insurance policy when, under all of the circumstances, it could and should have done so, had it acted fairly and honestly and with due regard for the interests of insured.

After completing its inspection, including review of the documents and information submitted by B2B, the Carrier denied the Claim.

PEOPLE'S TRUST INSURANCE COMPANY HAS BEEN GIVEN COMPLETE ACCESS TO THE INSURED PROPERTY, HAS NOTICE OF THE CONDITION OF THE PROPERTY THROUGH THEIR OWN INSPECTION AND PHOTOGRAPHS.

It is believed that the Insurer shops findings, such a cause and origin, as a general business practice to write reports which support claim denials.

It is clear by the language of the carrier's denial letter that it did not determine what caused the damages observed at the property.

The insurance company has failed and/or refused to thoroughly, accurately, and completely investigate and evaluate the claim of loss of its insured and has failed to pay for covered damages in breach of the insurance policy.

Instead, Insurer has forced Mr. [name redacted] to incur additional out of pocket costs to obtain additional inspections and estimates that corroborate the initial repair estimate that Insurer has been in possession of for more and refused to consider or pay.

In consideration of the payment of the premiums, the Policy provides coverage for sudden and accidental direct physical loss to covered property unless the loss is otherwise excluded or limited.