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HOME / DENIALS / THE PLAYS / THE RETAINED ENGINEER
348 OF 1,891 FILINGS · 18.4%

The retained engineer

An engineering report arrives with the denial. It carries a licence number and professional letterhead, and it is paid for by the insurer. The report usually concedes the damage exists; what it does is attribute the cause to something the policy excludes.

How common is "the retained engineer" in Florida claim denials?

An engineering report arrives with the denial. It carries a licence number and professional letterhead, and it is paid for by the insurer. The report usually concedes the damage exists; what it does is attribute the cause to something the policy excludes. It appears in 348 of 1,891 Civil Remedy Notices filed against Florida property insurers over denied claims, which is 18.4% of them.

How often 348 of 1,891 filings, 18.4%
Named most often FIRST PROTECTIVE INSURANCE COMPANY (24 filings)
Documented examples below 3
What answers it A causation opinion is evidence, not a verdict. Demand the full report, the inspection date and duration, every photograph behind each finding, and wh
What these filings are Allegations by policyholders, not findings by a court
UPDATED AUGUST 23, 2026
01WHAT ANSWERS IT

A causation opinion is evidence, not a verdict. Demand the full report, the inspection date and duration, every photograph behind each finding, and whether the report was revised. Then put your own licensed expert on the same roof.

How to rebut an engineer report Read →
02WHICH CARRIERS THE FILINGS NAME

Filings naming this argument, by insurer. A bigger Florida book collects more filings, so read this as volume, not as a rate.

FIRST PROTECTIVE INSURANCE COMPANY 24
STATE FARM FLORIDA INSURANCE COMPANY 21
UNIVERSAL PROPERTY & CASUALTY INSURANCE COMPANY 20
HERITAGE PROPERTY & CASUALTY INSURANCE COMPANY 19
SLIDE INSURANCE COMPANY 16
AMERICAN COASTAL INSURANCE COMPANY 14
03WHAT IT LOOKS LIKE IN THE RECORD

Quoted verbatim from the filings, with names, addresses and claim numbers removed. Each links to the public record on the state's site.

VYRD INSURANCE COMPANY NAIC 17153 Odessa Hurricane and wind $207,591

Given the vastly underestimated cost of repairs, the Insured's disagreement with the coverage decision, and the scope and nature of the damage resulting from the loss, the delays in payments for incurred costs, the Insured disputed the coverage determination and submitted a sworn statement in proof of loss for $207,591.39 which was a fair and reasonable assessment of the loss and included incurred ALE expenses to date. The [name redacted] 's retained the services of [name redacted] Consultants, LLC who is a licensed contractor to provide a estimate of the damages which totaled $130,804.[address redacted]orage of personal property. Also, on August 29th, 2024 [name redacted] provided Vyrd with another incurred ALE expense from AirBNB for $8,923.66 and again asked for contact information for who will be reinspecting as no one has reached out.

DFS FILING 786313 ACCEPTED 10/10/2024 LATER WITHDRAWN OR RESOLVED Read the filing ↗
LIBERTY MUTUAL INSURANCE COMPANY NAIC 23043 Deltona Roof $54,211

After assessing the damage and the true scope of repairs, the public adjuster produced an estimate identifying $54,211.56 in covered damage to the dwelling. Thereafter, the Insurer sent another claims determination letter dated December 12, 2024, advising that it was maintaining its denial of coverage for the Insured's roof damage but extending coverage in the amount of $916.42 for some unknown damage. According to the claims determination letter, the Insurer's engineer observed damage to the roof but attributed the cause of this damage to several causes excluded under the policy.

DFS FILING 801285 ACCEPTED 1/15/2025 LATER WITHDRAWN OR RESOLVED Read the filing ↗
STATE FARM FLORIDA INSURANCE COMPANY NAIC 10739 Ormond Beach Hurricane and wind $53,561

However, the Insurer wrongfully determined that it would only require $2,882.88 to restore the insured property to its pre-loss condition. After assessing the damage and the true scope of repairs, the public adjuster produced an estimate identifying $53,561.94 in covered damage to the dwelling and $1,312.[address redacted]ructures. The Insurer and its agents conducted cursory and inadequate investigations and wrongfully denied coverage for the Insured's roof damage as well as wrongfully determining that it would only require $2,882.88 to restore the insured property to its pre-loss condition.

DFS FILING 799860 ACCEPTED 1/8/2025 LATER WITHDRAWN OR RESOLVED Read the filing ↗

A Civil Remedy Notice records an allegation, not a finding. Nothing quoted here has been decided by a court or by the Department. Not legal advice; consult an attorney about your specific claim.

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04THE OTHER ARGUMENTS

All twelve arguments, ranked →

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