Monarch National Insurance: who you’re dealing with.

We read 1,891 Civil Remedy Notices filed against Florida property insurers over denied claims. 21 of them name Monarch National Insurance (NAIC 15715). 1 were later withdrawn or recorded as resolved, which is what the record looks like when a carrier fixes the problem inside the 60-day window.

The Insureds promptly reported the loss to Insurer and complied with all applicable post-loss obligations. The Insurer ultimately inspected the Property to evaluate the loss, and Insurer went on to deny coverage on the Insureds' claim despite clear indications that the roof sustained wind damage, which led to ensuing interior damages. The Insureds' public adjuster provided the Insurer with a true and accurate estimate of the related damages, extensive detailed photographs of the damages, a properly executed sworn proof of loss, a wind report evidencing the 54 mph winds on the reported date of loss, and complied with all of the Insurer's requests for documentation and information.

After application of the hurricane deductible and "depreciation," the Insurer provided payment of only $4,187.49 on the Insured's claim. However, the Insurer and its agents failed and refused to properly investigate, inspect, evaluate, adjust and pay the Insured's hurricane/windstorm damage claim and failed to tender all insurance proceeds due and owing to the Insured under the subject insurance policy. Immediately pay the Insured's hurricane/windstorm damage claim in the amount of the Semper fi's damage estimate of $388,692.82, less the applicable deductible and depreciation.

Counts are filings naming the insurer, matched on NAIC code. They follow book size as much as behaviour: a carrier with more Florida policies collects more filings. Each is an allegation by a policyholder, not a finding.