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Lexington Insurance (AIG), claims
INSURANCE COMPANIES /CARRIER DOSSIER · NAIC #19437 · FL & SC

Lexington Insurance (AIG): who you’re dealing with.

Lexington is AIG's excess and surplus lines carrier, the paper behind many high-value coastal homes. Denied or underpaid on a Lexington claim? Here is the public record, and how to push back.

UPDATED JUL 2026 · PUBLIC RECORD · FL & SC · NOT LEGAL ADVICE
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IN SHORT, THE PUBLIC RECORD
  • Lexington Insurance Company (NAIC #19437) is AIG's U.S. excess and surplus lines carrier, headquartered in Boston, and the paper behind many high-value coastal homeowners policies.
  • Surplus-lines policies are exempt from some admitted-market form rules and carry no guaranty-fund backstop; the policy's own wording, including existing-damage exclusions, does more of the work.
  • Claims are reported 24/7 at 800-931-9546 (AIG Call One); existing claims at 877-873-9972. Confirm current numbers at lexingtoninsurance.com.
  • The Lexington letter in our archive is the complete ten-page coverage determination, free in the federal record, that attributed one Miami Beach roof across two decades of storms.
LEGAL ENTITY
Lexington Insurance Company
NAIC COMPANY CODE
19437
PARENT
American International Group, Inc. (AIG)
HEADQUARTERS
Boston, Massachusetts
FINANCIAL RATING
AM Best A (Excellent), outlook positive (Nov. 2025)
MARKET
National excess and surplus lines; high-value and coastal homeowners among its residential risks
COMMON CLAIM DISPUTES

What Lexington Insurance (AIG) policyholders report, and where to push back

General patterns reported on this type of claim, not specific findings about Lexington Insurance (AIG). Every claim turns on its own policy and facts.

FAQ

Lexington Insurance (AIG), common questions

What does surplus lines mean for my Lexington claim?

Lexington is AIG's non-admitted carrier for risks the standard market will not write, including many high-value coastal homes. Its policy forms can diverge from the standard HO-3, its rates and forms face lighter state regulation, and there is no guaranty-fund backstop. That makes the exact policy wording the denial cites, existing-damage exclusions especially, the first thing to read. The complete Lexington letter in our archive shows how those exclusions get applied in practice.

How do I report or dispute a Lexington claim?

Report a claim 24/7 at 800-931-9546, or 877-873-9972 for existing claims; confirm current numbers at lexingtoninsurance.com. To dispute a decision, request the complete claim file, every expert report behind the attribution, and the specific policy basis in writing. Multi-storm attribution letters hedge for a reason: think and might have been are not causation findings. Answer with dated condition evidence and your own expert. Confirm your deadlines with counsel.

YOUR TOOLBOX

Deal with Lexington Insurance (AIG), and push back

Their official links, how to file a complaint with the state, and where to take the fight if a claim was denied or underpaid.

LI
Lexington Insurance Company
NAIC #19437 · FL & SC · NOT AFFILIATED
OFFICIAL LEXINGTON INSURANCE (AIG) LINKS

Official Lexington Insurance (AIG) pages, for reference. Confirm phone numbers and claim steps on the carrier’s own site.

TOOL · FILE A COMPLAINT
How to file a complaint against Lexington Insurance (AIG)
  1. Gather your policy number, claim number, and dates, plus the denial or payment letter.
  2. Put your dispute to Lexington Insurance (AIG) in writing and keep a copy.
  3. Unresolved? File a complaint with the Florida Department of Financial Services (DFS), referencing NAIC #19437.
  4. Florida offers free DFS mediation for many residential property claims before you sue.
  5. If it’s a coverage or bad-faith dispute (not just a number), a property-insurance attorney can review it free.
Florida Department of Financial Services (DFS) · Insurance Consumer Helpline
FIGHT A LEXINGTON INSURANCE (AIG) DENIAL
GET A FREE CASE REVIEW Denied or underpaid by Lexington Insurance (AIG)? Upload your letter, a property-insurance attorney tells you where you stand.
IN THE DENIAL RECORD

We read 1,891 Civil Remedy Notices filed against Florida property insurers over denied claims. 6 of them name Lexington Insurance (AIG) (NAIC 19437).

PlacidaACCEPTED 10/17/2024$1,056,871

In total, Mr. [name redacted] 's damage estimate was a mere $437,726.60. Griffey provided the Insured with a damage estimate in the sum of $1,056,871.13 RCV and $1,033,479.97 ACV. Griffey's damage estimate of $1,056,871.13 RCV, plus interest, less the applicable deductible.

DFS FILING 787392 Read the filing ↗
Panama CityACCEPTED 1/15/2025$50,792

On or about May 2, 2024, LEXINGTON submitted a Payment Letter to [name redacted] in which it tendered $40,532.00 for ALE ([name redacted] ) damages and $2,268.08 in Building 5 (Real Property) damages. In contrast to LEXINGTON damage estimate, [name redacted] INVESTMENT'S estimate from PIEA, LLC. totaled a loss of $50,792.83 in Dwelling (Real Property) damages. Therefore, LEXINGTON should tender $1,577,343.75 (less any prior payments, depreciation, excess policy limits, and/or deductible) in insurance benefits at this time.

DFS FILING 801270 Read the filing ↗

Counts are filings naming the insurer, matched on NAIC code. They follow book size as much as behaviour: a carrier with more Florida policies collects more filings. Each is an allegation by a policyholder, not a finding.

How Florida insurers deny, across 1,891 filings →
SOURCES

Not legal advice, and not affiliated with or endorsed by Lexington Insurance Company. Facts compiled from public records (NAIC, state regulators, the carrier) and current as of July 2026; company contacts and figures change, confirm against the carrier’s own site.

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Lexington Insurance (AIG) claim denied or underpaid?

Upload the denial letter or estimate and your declarations page. A property-insurance attorney reviews it and tells you where you stand, free, no obligation.

THE DENIAL LETTERREPRESENTATIVE FOOTAGE
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Coverage summaries, policy-language quotations, dollar figures, deadlines, and chart examples throughout this site are general information based on typical or standard policy forms and are illustrative only: they are not a quote, a guarantee of coverage, or a promise of any outcome. Every insurance policy is different: your own policy, endorsements, and state law control, so read your policy and confirm current statutes. Weather imagery courtesy of NOAA, the National Hurricane Center, and the National Weather Service. Legal services are provided by Halversen Law. Nothing on this site is legal advice; consult an attorney about your specific claim.

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