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American Security Insurance Company, claims
INSURANCE COMPANIES /CARRIER DOSSIER · NAIC #42978 · FL

American Security Insurance Company: who you’re dealing with.

American Security is the paper behind most lender-placed policies in Florida, the coverage a mortgage servicer buys when your own policy lapses. The homeowner pays for it and usually cannot dispute the claim. Here is the public record.

UPDATED JUL 2026 · PUBLIC RECORD · FL · NOT LEGAL ADVICE
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IN SHORT, THE PUBLIC RECORD
  • American Security Insurance Company (NAIC #42978) is Assurant's lender-placed carrier and one of Florida's largest residential writers by premium, about $428.4M on 94,376 policies (FLOIR Q2 2026).
  • Lender-placed coverage is bought by the mortgage servicer, charged to the borrower through escrow, and insures the lender's interest first.
  • Because the servicer is the named insured, the homeowner living in the damaged house frequently cannot negotiate, appraise, or sue on the claim.
  • The practical lever runs through the servicer: federal mortgage-servicing rules require it to handle insurance proceeds for the borrower's benefit, so pressure and paper go there.
LEGAL ENTITY
American Security Insurance Company
NAIC COMPANY CODE
42978
PARENT
Assurant, Inc. (NYSE: AIZ)
FLORIDA BOOK
94,376 personal residential policies in force, about $428.4M premium (FLOIR Q2 2026 market data)
PRODUCT
Lender-placed (force-placed) hazard insurance bought by mortgage servicers when a borrower's own policy lapses
NAMED INSURED
The mortgage servicer or lender, not the homeowner, which is why homeowners often have no standing to dispute a claim decision
COMMON CLAIM DISPUTES

What American Security Insurance Company policyholders report, and where to push back

General patterns reported on this type of claim, not specific findings about American Security Insurance Company. Every claim turns on its own policy and facts.

FAQ

American Security Insurance Company, common questions

Why do I have American Security insurance I never bought?

Because your mortgage servicer force-placed it. When a servicer believes the required hazard policy lapsed, it buys lender-placed coverage, and American Security Insurance Company (NAIC #42978), an Assurant company, writes much of that business in Florida. The premium is charged to you, usually through escrow, but the servicer is the named insured. Buying your own policy again normally ends the lender-placed charge going forward.

Can I dispute a lender-placed claim decision?

Often not directly, because you are not the named insured. The routes that remain run through the servicer: ask in writing how the claim was adjusted and how proceeds were applied, escalate under the federal mortgage-servicing rules that require proceeds to be handled for the borrower's benefit, and ask the servicer to pursue or assign the claim. Because standing questions are legal questions, get an attorney to read your loan documents and the policy before you rely on any of this.

YOUR TOOLBOX

Deal with American Security Insurance Company, and push back

Their official links, how to file a complaint with the state, and where to take the fight if a claim was denied or underpaid.

AS
American Security Insurance Company
NAIC #42978 · FL · NOT AFFILIATED
OFFICIAL AMERICAN SECURITY INSURANCE COMPANY LINKS

Official American Security Insurance Company pages, for reference. Confirm phone numbers and claim steps on the carrier’s own site.

TOOL · FILE A COMPLAINT
How to file a complaint against American Security Insurance Company
  1. Gather your policy number, claim number, and dates, plus the denial or payment letter.
  2. Put your dispute to American Security Insurance Company in writing and keep a copy.
  3. Unresolved? File a complaint with the Florida Department of Financial Services (DFS), referencing NAIC #42978.
  4. Florida offers free DFS mediation for many residential property claims before you sue.
  5. If it’s a coverage or bad-faith dispute (not just a number), a property-insurance attorney can review it free.
Florida Department of Financial Services (DFS) · Insurance Consumer Helpline
FIGHT A AMERICAN SECURITY INSURANCE COMPANY DENIAL
GET A FREE CASE REVIEW Denied or underpaid by American Security Insurance Company? Upload your letter, a property-insurance attorney tells you where you stand.
IN THE DENIAL RECORD

We read 1,891 Civil Remedy Notices filed against Florida property insurers over denied claims. 22 of them name American Security Insurance Company (NAIC 42978). 2 were later withdrawn or recorded as resolved, which is what the record looks like when a carrier fixes the problem inside the 60-day window.

JacksonvilleACCEPTED 1/6/2025$171,791

On September 10, 2024, the Insurer sent a letter to the Insureds advising that the damages to the Property totaled $802.76. The Insureds contacted the Claims Resolution Services, who conducted a thorough inspection of the property and compiled an estimate of damages. Claims Resolution Services, on behalf of the Insureds, forwarded said estimate which fully detailed the Insureds' damages and total $171,791.32.

DFS FILING 799542LATER WITHDRAWN OR RESOLVED Read the filing ↗
BradentonACCEPTED 3/5/2025$100,197

The INSURED has retained a repairer, [name redacted] of Green Coast Roofing and Contracting who has prepared an estimate of the INSURED'S damages, which totals $100,197.12. Therefore, demand is hereby made as follows: Estimate $100,197.12, Less Deductible $15,619.00, Less Prior Payments $4,641.97, TOTAL $79,936.15. Therefore, to cure the defects outlined in this Civil Remedy Notice, INSURER must tender to the INSURED $79,936.[address redacted]us interest.

DFS FILING 809782 Read the filing ↗

Counts are filings naming the insurer, matched on NAIC code. They follow book size as much as behaviour: a carrier with more Florida policies collects more filings. Each is an allegation by a policyholder, not a finding.

How Florida insurers deny, across 1,891 filings →
SOURCES

Not legal advice, and not affiliated with or endorsed by American Security Insurance Company. Facts compiled from public records (NAIC, state regulators, the carrier) and current as of July 2026; company contacts and figures change, confirm against the carrier’s own site.

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American Security Insurance Company claim denied or underpaid?

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THE DENIAL LETTERREPRESENTATIVE FOOTAGE
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