USAA: who you’re dealing with.

We read 1,891 Civil Remedy Notices filed against Florida property insurers over denied claims. 14 of them name USAA (NAIC 25941).

The Insured and Insured's representative provided the Insurance Company with all claim-related documents including an estimate to repair covered damages in the amount of $155,268 and other supporting documentation and/or information. Additionally, the Insureds alleged that the Insurer refused to reassess its payment of benefits and the basis for payment and that the Insurer "turn[ed] a blindeye and refuse[d] to properly adjust and settle the claim." Noteworthy in Fortune is that although the Homeowners' CRN did not state a specific cure amount, it did state that they had provided their public adjustor's estimate to the Insurer which covered "the full scope of necessary repairs to the direct and ensuing damages." Thus, the Insured had the public adjuster's estimate and knew the amount the Homeowners sought. Immediately pay the Insured a cure of $155,268for losses suffered as a result of t

USAA has failed and/or refused to thoroughly, accurately, and completely investigate and evaluate the insureds' insurance claim for damages. Despite the insureds' timely notification to USAA of the insurance claim, USAA has failed and refused to acknowledge the covered loss and pay all amounts due and owing to the insured under the policy of insurance. Moreover, CCS determined that at least $204,548.84 worth of repairs would be required to return the property to its pre-loss condition as a result of the hurricane loss.

Counts are filings naming the insurer, matched on NAIC code. They follow book size as much as behaviour: a carrier with more Florida policies collects more filings. Each is an allegation by a policyholder, not a finding.