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HOME / DENIALS / THE ARCHIVE / USAA GENERAL INDEMNITY
10 FILINGS IN THE ARCHIVE

Usaa General Indemnity: the denial record

10 of the 1,891 Florida property claim-denial filings we read name this insurer. Here is what those filings describe and where to read each one.

How many Florida claim-denial filings name Usaa General Indemnity?

10 of the 1,891 Civil Remedy Notices over denied Florida property claims name Usaa General Indemnity. Counts follow book size as much as behaviour: a carrier with more Florida policies collects more filings.

Filings naming this insurer 10 of 1,891
Median repair figure named $71,985
Later withdrawn or resolved 0
Most common allegation The claim that never gets decided (5)
What these are Allegations by policyholders, not findings by a court
UPDATED AUGUST 23, 2026
01WHAT THESE FILINGS DESCRIBE
The claim that never gets decided 5 Storm damage called age 3 The estimate that comes in low 3 The decision made without a real look 2 The retained engineer 1
02EVERY FILING, LARGEST FIGURE FIRST
Usaa General Indemnity New Smyrna Beach Hurricane and wind 1/7/2025 $501,975

Approve the full replacement cost value (RCV) of $501,975.93, minus the applicable deductible, as outlined in the public adjuster's estimate. 2.

The retained engineer Storm damage called age The claim that never gets decided Blamed on how it was built
Read filing 799666 ↗
Usaa General Indemnity Winter Park Hurricane and wind 3/14/2025 $378,209

After the carrier's inspection, USAA GENERAL INDEMNITY COMPANY opened coverage for the loss and offered a miniscule payment of $1,513.31 to repair all the damages.

Read filing 811205 ↗
Usaa General Indemnity Orlando 12/4/2024 $94,486

To remedy and/or cure this CRN, Insurer must immediately tender payment in the amount of $94,486.00 less any applicable deductible and prior payment to the Insured to complete the repairs for the Insured property.

Read filing 795277 ↗
Usaa General Indemnity Fort Pierce Water damage 1/10/2025 $71,985

After the carrier's inspection, USAA GENERAL INDEMNITY COMPANY opened coverage for the loss and offered a miniscule payment of $17,991.22 to repair all the damages.

Read filing 800421 ↗
Usaa General Indemnity Tallahassee Water damage 3/11/2025 $53,365

The Insured's roofer questioned the amount of loss and a revised estimate was prepared totaling $18,336.24 RCV.

The estimate that comes in low
Read filing 810503 ↗
Usaa General Indemnity Ruskin Hurricane and wind 2/3/2025 $38,488

FIRM timely notified USAA of the damage sustained to the property and contemporaneously provided an estimate of the damage in the amount of $38,488.36.

Read filing 804821 ↗
Usaa General Indemnity Green Cove Springs Hurricane and wind 1/13/2025 $37,591

Moreover, CCS determined that at least $36,165.80 worth of repairs would be required to return the property to its pre-loss condition as a result of the hail and windstorm loss.

The estimate that comes in low The decision made without a real look The claim that never gets decided
Read filing 800604 ↗
Usaa General Indemnity Ft Myers Hurricane and wind 11/7/2024

The insureds reported the loss to USAA immediately following the hurricane.

The estimate that comes in low Storm damage called age The decision made without a real look The claim that never gets decided
Read filing 790842 ↗
Usaa General Indemnity 11/8/2024

To date, carrier has failed to issue the statutorily required coverage determination following the completed inspection and adjustment of the loss.

The claim that never gets decided
Read filing 790954 ↗
Usaa General Indemnity The Villages Hurricane and wind 1/7/2025

The Insurer was provided with an estimate; however, the Insurer still failed to properly evaluate this claim and promptly settle although it has become reasonably clear that it should do so.

Storm damage called age The claim that never gets decided
Read filing 799607 ↗

Each row is a complaint filed by a policyholder against an insurer. The figure is the largest amount the filing names, usually an independent estimate of the repair. Nothing here is a finding by a court or by the Department.

Source: Florida Department of Financial Services, Civil Remedy Notices of Insurer Violations, reason Claim Denial. Names, addresses and claim numbers are removed. Search the whole archive →

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